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Forum Discussion
lutraphobia
Jun 04, 2025Aspirant
Orbi 870 + 2 Sats - strange issue with not showing devices connected
So, I just moved from an older Linksys Gen 2 mesh system. It was pretty solid but wife wanted greater speeds for her work. So, I just upgraded to the Orbi 870. When I log into my OrbiNet, it states t...
- Jun 12, 2025
Updates. :) Thank you again for your help! It ended up working out.
Cat5 seems to be lighting up 2.5Gb on my backhaul and for the rest of the house.
I changed the placement of the main router to the front of the house on the first floor, pointing to the back of the house, where there is a sattelite, also on the first floor.
For the sat on the second floor, I aslo placed it at the front of the house, pointing to the back of the house. The back of the house on the second floor doesn't have that many smart devices that need IPs as they are "Matter / Zigbee" paired on my main house hub.I also disabled MAC Randomization on my devices.
I can now see all the devices on OrbiNet and also on my phone app.
So, I would say problem solved! :)
Again, I just want to thank you and this community for the assist and guidance. It was very helpful! :)
-Lutra
FURRYe38
Jun 05, 2025Guru - Experienced User
Ya, CAT5e is ok, however for speed beyond 2.5Gb on ethernet, CAT6A STP cabling is best. What i have in my home. My 870s series and other Orbi systems run fine. Also have a XS505M and GS110MX in the mixe as well for eth BH.
Can you disable IPv6 for now and test.
Definately test placement as this can be key.
I'd do a factory reset as suggested with RBS is same room so you can observe RBS behaviors whie wireless connected and working with the setup routine. I always using the router IP address vs orbilogin.net. I've always had good connection with using the RBRs IP address. Also recommend that you set a IP address reservation for your RBS as well. So that you can access them as well with ease. Something I do as well.
I just had my 870 series online last month, worked great. Working a different system now.
lutraphobia
Jun 12, 2025Aspirant
Updates. :) Thank you again for your help! It ended up working out.
Cat5 seems to be lighting up 2.5Gb on my backhaul and for the rest of the house.
I changed the placement of the main router to the front of the house on the first floor, pointing to the back of the house, where there is a sattelite, also on the first floor.
For the sat on the second floor, I aslo placed it at the front of the house, pointing to the back of the house. The back of the house on the second floor doesn't have that many smart devices that need IPs as they are "Matter / Zigbee" paired on my main house hub.
I also disabled MAC Randomization on my devices.
I can now see all the devices on OrbiNet and also on my phone app.
So, I would say problem solved! :)
Again, I just want to thank you and this community for the assist and guidance. It was very helpful! :)
-Lutra
- FURRYe38Jun 12, 2025Guru - Experienced User
CAT5 is only supporting up to 1Gb officially. Recommend CAT6A STP for best operation and connections on connections past 1Gb.
Glad you got it working better. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡