Orbi 870 -and Disney+ problems

Hi, I replaced my Fritzboxes with an Orbi 870 Mesh and since then I have not been able to use Disney+: Internet via Vodafone VDSL Draytek Vigor 167 as modem (nothing configured, just plugged in a...

orbi 870 series

john_j
Dec 12, 2025
OK, here`s the solution: I called Disney and the friendly helpdesk added my IP address to my account. Now everything works fine - let`s see how long, as the IP is not a static one.

BTW - I don`t think that there could be a problem with the Modem ore double-NAT, as everything else works fine and doesn't show any signs of double-NAT.

Thanks for your help - I will keep you informed, if anything changes.

john_j

Tutor

Dec 12, 2025

OK here`s an update:

using 8.8.8.8 and 1.1.1.1 as DNS -> same error
putting an Apple TV into DMZ -> same error

Netflix, Amazon and Apple TV work fine, btw...

FURRYe38
Guru - Experienced User
Dec 12, 2025
Can you check with your ISP to see if this model modem doesn't have any router built in, if it does, then ask them to fully bridge the modem?

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Orbi 870 -and Disney+ problems