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Forum Discussion
Orbi 871 (RBE871) Guest Wi-Fi no SSID seen or connectivity from any external device
Model Number: RBE871
Firmware Version: v10.5.20.4.1.3.5
App Version: 2.53.0.43
I have an Orbi 871 Mesh System with two satellites in my home. I turned on my Guest Wifi, assigned a unique Guest SSID to make it easy to locate for my guests, and set the password from the phone app (at first) then the web side of things (via http://orbilogin.com). Both avenues seemed a relatively intuitive process, but in the end the guest SSID was not able to be seen by any external device.
I even attempted to use QR Code generated in the Guest Wifi part of the app to see if the phones could link up with no success. I also tried to manually enter the Guest SSID and password just in case it was hidden (for some reason) and received "Connection Unsuccessful - make sure [Guest Wi-Fi] is turned on and in range" messages from the phones. I had similar unsuccessful attempts for the guest laptops when trying to manually connect.
Since the satellite was only a few feet away and functioning, I dismissed range as not being the issue.
I attempted rebooting the Orbi 871 router after making the changes, I rebooted the phones, tried other phones, I switched Access Control ON and checking the box to allow all new devices to connect, rebooted the router again (and again) to no avail.
No SSID can be seen/detected from from external devices despite the Orbi app and the web interface "looking" like the Guest Wi-Fi is ON with no apparent errors.
Thoughts?
1 Reply
Just wondering if the separate IoT network is seen if you enable it then disable it?
Enabling Guest network from the web UI in a browser doesn't show as being seen on any wireless device? Disabling then re-enabled it again in that sequence?
I see you have latest FW on the system. Is this a new system or existing system?
Firmware Version: v10.5.20.4.1.3.5
App Version: 2.53.0.43
I have an Orbi 871 Mesh System with two satellites in my home. I turned on my Guest Wifi, assigned a unique Guest SSID to make it easy to locate for my guests, and set the password from the phone app (at first) then the web side of things (via http://orbilogin.com). Both avenues seemed a relatively intuitive process, but in the end the guest SSID was not able to be seen by any external device.
I even attempted to use QR Code generated in the Guest Wifi part of the app to see if the phones could link up with no success. I also tried to manually enter the Guest SSID and password just in case it was hidden (for some reason) and received "Connection Unsuccessful - make sure [Guest Wi-Fi] is turned on and in range" messages from the phones. I had similar unsuccessful attempts for the guest laptops when trying to manually connect.
Since the satellite was only a few feet away and functioning, I dismissed range as not being the issue.
I attempted rebooting the Orbi 871 router after making the changes, I rebooted the phones, tried other phones, I switched Access Control ON and checking the box to allow all new devices to connect, rebooted the router again (and again) to no avail.
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