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Solved
Orbi 970 - Slow Satellite Speeds
Hello, I have a Orbi 970 that I just installed the other day, 1 router 2 satellites. Firmware Version: V9.12.3.3_1.2.20 Home square footage: 5,000 Each satellite is on wired backhaul, appro...
00TallGeese wrote:
Each satellite is on wired backhaul, approximately 40ft away from one another
Are the satellites connected directly to LAN ports on the 971 router? (no switch involved)
Can you check the Orbi web interface, Advanced Tab home page, Click the Blue Box "Show Statistics" to see what speed has been auto-negotiated for those LAN ports?
If it reports 100M/Full (rather than 1000M/Full), there may be a problem with the in-house Ethernet wiring (often a faulty crimp on one of the RJ45 jacks).
I purchased a 100 ft. Cat6 Ethernet cable on Amazon for under $20US that I keep on hand to validate wiring issues. Temporarily string the cable through the house from router to satellite. If the speed jumps to 1000/Full, that verifies "something is wrong" with the in-house pathway, which usually consists of:
- Ethernet cable from Orbi to wall jack (often in a patch panel)
- In-house wiring
- Ethernet cable from wall jack to satellite
- RJ-45 jacks in Orbi, satellite, and wall plates.
00TallGeese wrote:
Each satellite is on wired backhaul, approximately 40ft away from one another
Are the satellites connected directly to LAN ports on the 971 router? (no switch involved)
Can you check the Orbi web interface, Advanced Tab home page, Click the Blue Box "Show Statistics" to see what speed has been auto-negotiated for those LAN ports?
If it reports 100M/Full (rather than 1000M/Full), there may be a problem with the in-house Ethernet wiring (often a faulty crimp on one of the RJ45 jacks).
I purchased a 100 ft. Cat6 Ethernet cable on Amazon for under $20US that I keep on hand to validate wiring issues. Temporarily string the cable through the house from router to satellite. If the speed jumps to 1000/Full, that verifies "something is wrong" with the in-house pathway, which usually consists of:
- Ethernet cable from Orbi to wall jack (often in a patch panel)
- In-house wiring
- Ethernet cable from wall jack to satellite
- RJ-45 jacks in Orbi, satellite, and wall plates.