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mapotter99's avatar
mapotter99
Apprentice
May 07, 2024
Solved

Orbi 970 - Stopped router crash by putting a USB fan on top

I've been struggling with the last couple firmware releases, up to 9.11.1.1.  Every 4 days like clockwork, the router would go down and take my whole network with it.  It wouldn't restart.  I had to manually power cycle it.

After seeing on Reddit and on this forum that others had put a USB fan on top, I decided to try it. I put a 120mm PC fan on top so that the air is pulled up and out through the router.  I have been online for 8 days now, and my Orbi has been the most stable its been since I've had it.

I'm still having some roaming issues with my iPhone, but at least the network is staying online.

I hope this helps others, and helps the engineers figure out the cause for the overheating.

  • mapotter99's avatar
    mapotter99
    May 08, 2024

    CPU Load: 8.29%

    Available Memory/Total Memory: 1100 MB/1743 MB

     

    I have NONE of those things enabled.  I do have the IoT network enabled with 2.4 GHz only.  Straq already has my network map.

2 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    May 07, 2024

    Thanks for letting us know. 

    Something I keep on mine as well. 

    KevinLiT Straq 

     

    Can you post us the CPU and memory usage values seen on the RBRs debug page? router IP address/debug.htm

    Do you have all features enabled like Access Controls, Armor, Guest Network, IPv6, SPC and Traffic Meter? 

    • mapotter99's avatar
      mapotter99
      Apprentice
      May 08, 2024

      CPU Load: 8.29%

      Available Memory/Total Memory: 1100 MB/1743 MB

       

      I have NONE of those things enabled.  I do have the IoT network enabled with 2.4 GHz only.  Straq already has my network map.