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Forum Discussion
Orbi 970 - Wireless 6e, 7 menu question
I am in the US, and have the new Orbi 970 system. Using Orbi web interface, firmware V9.10.0.2_1.1.5, does anyone know how to "turn on" wifi 6e and/or wifi 7 on the mesh system? When I go into the ...
No Orbi systems supports disabling of any of the wifi radios. There designed ON 24/7.
I can appreciate that, but I still think that it's odd that is does say the word 6GHz anywhere in the menu period. While listing 2.4 GHZ and 5Ghz multiple times, why wouldn't they list 6GHz even just to say that its on?
I actually just got off the phone with Netgear and shared with them a screenshot and they agree that isn't right and will talk to a "sr tech" and get back to me, and when (if) they do I'll circle back to this to help the community.
So no 6Ghz channel selections seen under the Basic tab/Wireless menu?
Correct. Only 2.4. and 5 listed. very odd
- You’re not the only one to noticed. I was in the options and didn’t see anything on 6ghz as well. So I went online to search info on this. I’m upgrading from an Orbi 960 to the 970. The 960 had the option to turn on or off the 6ghz network. So I’m thinking this is a 970 bug or we both got defective devices.
- Actually the Orbi 960 has the 6ghz band disabled by default. You need to access the web admin to turn on the 6ghz. I had to do that for mine.
TwoSwords wrote:
Actually the Orbi 960 has the 6ghz band disabled by default. You need to access the web admin to turn on the 6ghz. I had to do that for mine.Can you give a pointer for the interested readers please?
Pointers about the product?
If you are talking about setup then yes, I have the Obri 960 3 mesh system. 1 Router and 2 Satellites, 4,200 sq foot house and from my experience this has given me the best performance so far.
1. Disabling 20/40 MHz Coexistence provides far better performance with it off.
Orbilogin.com -> sign in via admin ->ADVANCED tab -> Advanced section -> Wireless Settings -> under "Region Selection" -> Region: Advanced Wireless Setting (2.4 GHz b/g/n/ax) -> uncheck Enable 20/40 MHz Coexistence
2. Finding out the best MTU for your system and changing that setting.
Open Command Prompt as an admin. Open Start menu -> type CMD -> right click on Command prompt and select run as administrator.
In the command prompt type ping google.com -f -l 1500 (1500 is just to start)
If you get a message saying packet needs to be fragmented but DF set. 1, 2, 3, or even 4 times.
Ping statistics for IP address (example Ping statistics for 175.335.80.91)
Packets: sent = 4, Received = 0, Lost = 4 (100% Loss) <- Here is where you can have different results 1 received and 3 loss. Basically, you're looking for 0% loss. Anything other than 0% loss means MTU is too high.
After you see 1500 is too high you will follow the same command ping google.com -f -l 1500 but, this time you will change 1500 to 1492 and run the command (hit Enter). You will continue lowering by 10 each time after, so you next ping would be ping google.com -f -l 1482 and so on.
Now in this example let's say I try ping google.com -f -l 1472 (again you might have a larger or small number here) and this is the message you get:
Pinging google.com [175.335.80.91] with 1350 bytes of data
Reply from 175.335.80.91: bytes=68 (sent 1350) time=7ms TTL=116
Reply from 175.335.80.91: bytes=68 (sent 1350) time=9ms TTL=116
Reply from 175.335.80.91: bytes=68 (sent 1350) time=9ms TTL=116
Reply from 175.335.80.91: bytes=68 (sent 1350) time=10ms TTL=116Ping statistics for 175.335.80.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), <- This is the results you want.
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 10ms, Average = 8msThis means I got the right MTU.
In the Orbi router I will now set my MTU to 1472:
Orbilogin.com -> sign in via admin ->ADVANCED tab -> Setup Section -> Click on WAN Setup -> MTU Size -> add the 1472 here in the box and select Save.
3. Changing the Preamble Mode to Short Preamble helped with overlapping the wireless signals and helped with an my no internet issue. So, one of the problems I would have while being on the Wi-Fi, is just randomly losing internet. I would still be connected to the Wi-Fi but, none of the apps would load or sync. So, I updated the Preamble Mode and this helped.
Orbilogin.com -> sign in via admin ->ADVANCED tab -> Advanced section -> Wireless Settings -> under "Region Selection" -> Region: Advanced Wireless Setting (2.4 GHz b/g/n/ax) -> Preamble Mode -> Automatic -> Short Preamble -> Region: Advanced Wireless Setting (5 GHz 802.11a/n/ac/ax/be) -> Preamble Mode -> Automatic -> Short Preamble.
TwoSwords wrote:
Actually the Orbi 960 has the 6ghz band disabled by default. You need to access the web admin to turn on the 6ghz. I had to do that for mine.Actually, the 6GHz band on the Orbi 960 is ENABLED by default - and uses the same SSID as the 2.4GHz and 5GHz band.
What you see the "enable" for on the WebUI is for a separate 6GHz SSID to be broadcast. Although it is not a separate network (in other words, it is not segregated from the main network) - it is a separate SSID.
It has been that way since day one of the Orbi 960 seires.
While I am sure you are correct, my current issue I am having is that in the UI for the orbi 970 is that 6 hertz isn't mentioned in any way shape or form on any menu within the UI, in fact it seems like they went out of their way to remove any mention of it. there is no notes, no options, no toggle, nothing. This is the reason I reached out to Netgear with a screenshot and they were like wow thats really weird, but basically said its on by default. I basically went back and told them (the above), which is it we all agree it "should" say something so they need fix it.
