NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gsosa
Oct 20, 2023Aspirant
Orbi 970 and 2 Satellites - I just got the system and also have fios.
I just got the system and also have fios. I am having the same issue. Reboots between 30~60 minutes. Orbi connected to ONT directly. I fear i may have to return the system based on this thread. Suppo...
FURRYe38
Oct 21, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Does the front LED turn PINK when this happens?
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Is Armor or Smart Parental Controls enabled?
Gsosa wrote:
I just got the system and also have fios. I am having the same issue. Reboots between 30~60 minutes. Orbi connected to ONT directly. I fear i may have to return the system based on this thread. Support has not been able to figure it out today.