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Forum Discussion
JHMB
Oct 18, 2023Star
Orbi 970 and 2 Satellites - Router dropping out ~once an hour
I setup an Orbi 970 router and two satellites about 24 hours ago and have it has been working great aside from the fact that the router loses connection to the internet about once an hour. I am not ...
JHMB
Oct 18, 2023Star
Thank you for the response. The LED on the front of the router flashes white, I have not seen it go pink. The house is a ranch with a finished basement, 2000 sqft main floor and 1400 sqft finished basement.
The ISP ONT is an Arris model#: ONT1000G14
The ethernet cable is a cat 7 flat etherent cable 30AWG (so not shielded twisted pair)
The system works great while it is working.
FURRYe38
Oct 18, 2023Guru - Experienced User
Lets see if you can get a CAT6 or CAT7 A STP cable installed.
I'd also keep an eye on the RBR logs to see if you notice anything in the logs when this happens. Might see Internet connection entries when this happens.
Can post a capture of the logs here in a post for review.
For the size of home, the RBR and just 1 RBS would be recommended. Having two maybe over saturating: