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Orbi 970 and 2 Satellites - Router dropping out ~once an hour
I setup an Orbi 970 router and two satellites about 24 hours ago and have it has been working great aside from the fact that the router loses connection to the internet about once an hour. I am not ...
I will pick up some Cat7 shielded twisted pair and install it. I will also see about moving the router to the main floor and putting an satellite in the basement, and keeping the second satellite unplugged to see how the system acts.
On cue the router just lost connection so I grabbed the log file (I don't know if the router rebooted itself or not but the log file seems to have started over with this latest drop out):
[DHCP IP: (192.168.1.137)] to MAC address 30:05:05:A6:EB:81, Wednesday, Oct 18,2023 11:33:38
[DHCP IP: (192.168.1.200)] to MAC address 94:18:65:D5:85:84, Wednesday, Oct 18,2023 11:33:38
[Admin login] from source 192.168.1.160, Wednesday, Oct 18,2023 11:33:27
[DHCP IP: (192.168.1.36)] to MAC address F8:0F:F9:58:14:CD, Wednesday, Oct 18,2023 11:33:20
[DHCP IP: (192.168.1.42)] to MAC address 3C:8D:20:E8:D4:2B, Wednesday, Oct 18,2023 11:33:19
[DHCP IP: (192.168.1.47)] to MAC address 3C:8D:20:E8:0A:0A, Wednesday, Oct 18,2023 11:33:19
[Admin login] from source 192.168.1.98, Wednesday, Oct 18,2023 11:33:10
[DHCP IP: (192.168.1.29)] to MAC address E4:F0:42:3D:C1:98, Wednesday, Oct 18,2023 11:32:47
[DHCP IP: (192.168.1.200)] to MAC address 94:18:65:D5:85:84, Wednesday, Oct 18,2023 11:32:46
[DHCP IP: (192.168.1.45)] to MAC address 1C:53:F9:7F:78:45, Wednesday, Oct 18,2023 11:32:19
[DHCP IP: (192.168.1.29)] to MAC address E4:F0:42:3D:C1:98, Wednesday, Oct 18,2023 11:32:10
[DHCP IP: (192.168.1.10)] to MAC address F8:0F:F9:91:17:43, Wednesday, Oct 18,2023 11:32:07
[DHCP IP: (192.168.1.196)] to MAC address 14:C1:4E:D7:7C:B4, Wednesday, Oct 18,2023 11:32:03
[DHCP IP: (192.168.1.29)] to MAC address E4:F0:42:3D:C1:98, Wednesday, Oct 18,2023 11:31:52
[DHCP IP: (192.168.1.176)] to MAC address 3C:8D:20:EC:4E:FD, Wednesday, Oct 18,2023 11:31:52
[DHCP IP: (192.168.1.65)] to MAC address D6:8D:C9:09:38:C3, Wednesday, Oct 18,2023 11:31:31
[DHCP IP: (192.168.1.96)] to MAC address 2C:2B:F9:B2:EB:3C, Wednesday, Oct 18,2023 11:31:29
[DHCP IP: (192.168.1.85)] to MAC address 18:B4:30:91:75:BA, Wednesday, Oct 18,2023 11:31:25
[DHCP IP: (192.168.1.182)] to MAC address 48:D6:D5:EA:80:ED, Wednesday, Oct 18,2023 11:31:16
[DHCP IP: (192.168.1.50)] to MAC address 64:16:66:6F:51:39, Wednesday, Oct 18,2023 11:31:11
[DHCP IP: (192.168.1.46)] to MAC address 18:B4:30:91:88:2C, Wednesday, Oct 18,2023 11:31:11
[DHCP IP: (192.168.1.47)] to MAC address 3C:8D:20:E8:0A:0A, Wednesday, Oct 18,2023 11:31:09
[DHCP IP: (192.168.1.196)] to MAC address 14:C1:4E:D7:7C:B4, Wednesday, Oct 18,2023 11:31:09
[DHCP IP: (192.168.1.85)] to MAC address 18:B4:30:91:75:BA, Wednesday, Oct 18,2023 11:31:08
[DHCP IP: (192.168.1.45)] to MAC address 1C:53:F9:7F:78:45, Wednesday, Oct 18,2023 11:31:07
[DHCP IP: (192.168.1.153)] to MAC address 64:16:66:71:47:23, Wednesday, Oct 18,2023 11:31:06
[DHCP IP: (192.168.1.42)] to MAC address 3C:8D:20:E8:D4:2B, Wednesday, Oct 18,2023 11:31:06
[DHCP IP: (192.168.1.160)] to MAC address 50:E0:85:E4:57:37, Wednesday, Oct 18,2023 11:31:05
[DHCP IP: (192.168.1.36)] to MAC address F8:0F:F9:58:14:CD, Wednesday, Oct 18,2023 11:31:05
[DHCP IP: (192.168.1.37)] to MAC address 64:16:66:8E:04:CF, Wednesday, Oct 18,2023 11:31:05
[DHCP IP: (192.168.1.80)] to MAC address 94:18:65:D5:85:0C, Wednesday, Oct 18,2023 11:31:03
[Time synchronized with NTP server] Wednesday, Oct 18,2023 11:30:07
[Internet connected] IP address: Wednesday, Oct 18,2023 11:30:07
[Initialized, firmware version: V9.10.0.2_1.1.5] Wednesday, Oct 18,2023 11:29:59
Keep an eye on this entry next time you notice the router drop:
[Internet connected]
[Initialized, firmware version: V9.10.0.2_1.1.5]
Ok, any specifics on what I am looking for? I am curious what caught your attention.
If you see those entries in the log when you notice the router dropping out. Also check the front LED as well. What's it doing when this happens.
I presume when then happens both wired and wireless devices don't get internet services at all?
Correct, when this happens all internet access to all devices stops. If I don't do anything the router will reestablish a connection with the internet, and then with the satellites over the span of about 10 minutes. From what I have witnessed, once the internet connection to my devices drops out, the router and all satellites flash white until they are reconnected (sometimes the satellites go to blue while the router is "getting to know them" or whatever it does during the reconnect process.