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Forum Discussion
Solved
Orbi 970 and Carrier Infinity Touch Thermostat Model SYSTXCCITC01-A do not talk
Up graded router to new obri 970 and now Carrier Infinity Touch thermostat will not get on line. Have tried loT and main networks. Still no luck.
- Read comments about a different thermostat and router and they used a $20 TP-link Access Point from amazon. TL-WA801N.Got it today and solved the challenge! Thanks all for the help!
ccmanhattan wrote:
Up graded router to new obri 970 and now Carrier Infinity Touch thermostat will not get on line. Have tried loT and main networks. Still no luck.
Is the new 970 system configured with exactly the same WiFi credentials as the previous system? (SSID/password).
My experience for 20 years has been that WiFi devices connect immediately whenever they detect a WiFi system that they recognize. Would be a real shock if installing the Netgear 970 did not work the same way.
First try was with main network with no luck. Set up IoT network and same results.
- Make sure Access Control is turned off.
Access Control turned off? What and where is Access Control?
- If you don’t know where Access Control is, then it was never turned on, so that would not be the problem. Is there a way to manually reset the WiFi on the thermostat?
