NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ccmanhattan
Feb 04, 2024Star
Orbi 970 and Carrier Infinity Touch Thermostat Model SYSTXCCITC01-A do not talk
Up graded router to new obri 970 and now Carrier Infinity Touch thermostat will not get on line. Have tried loT and main networks. Still no luck.
- Feb 13, 2024Read comments about a different thermostat and router and they used a $20 TP-link Access Point from amazon. TL-WA801N.Got it today and solved the challenge! Thanks all for the help!
CrimpOn
Feb 04, 2024Guru - Experienced User
ccmanhattan wrote:
Up graded router to new obri 970 and now Carrier Infinity Touch thermostat will not get on line. Have tried loT and main networks. Still no luck.
Is the new 970 system configured with exactly the same WiFi credentials as the previous system? (SSID/password).
My experience for 20 years has been that WiFi devices connect immediately whenever they detect a WiFi system that they recognize. Would be a real shock if installing the Netgear 970 did not work the same way.
CrimpOn
Feb 04, 2024Guru - Experienced User
CrimpOn wrote:
Is the new 970 system configured with exactly the same WiFi credentials as the previous system? (SSID/password).
- ccmanhattanFeb 07, 2024Star
Yes it is.