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Forum Discussion
kjx
Apr 25, 2024Apprentice
Orbi 970 Constants Reboots - Solved!!! (Router overheating is the cause)
I bought a Orbi 970 system with two satellites in mid-February. Had it hooked up to a 5-Gig symmetric internet service. Didn't have any issues for weeks as I only put a few devices on it while ot...
- Apr 27, 2024
Netgear opened a support case on their own seeing this thread and reached out to me.
Gave them all the details they asked for to help them investigate.
Hopefully this leads to a solution that helps future adopters of this hardware have a seamless experience because the Orbi 970 is spectacularly good outside of this.
FURRYe38
Apr 25, 2024Guru - Experienced User
I'd contact NG support to let them know about this:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
Have not seen other post about failures with heating. There is no internal fan.
I also keep a fan under any router I have online as well.
kjx
Apr 27, 2024Apprentice
Netgear opened a support case on their own seeing this thread and reached out to me.
Gave them all the details they asked for to help them investigate.
Hopefully this leads to a solution that helps future adopters of this hardware have a seamless experience because the Orbi 970 is spectacularly good outside of this.