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Forum Discussion
kjx
Apr 26, 2024Apprentice
Orbi 970 Constants Reboots - Solved!!! (Router overheating is the cause)
I bought a Orbi 970 system with two satellites in mid-February. Had it hooked up to a 5-Gig symmetric internet service. Didn't have any issues for weeks as I only put a few devices on it while ot...
- Apr 28, 2024
Netgear opened a support case on their own seeing this thread and reached out to me.
Gave them all the details they asked for to help them investigate.
Hopefully this leads to a solution that helps future adopters of this hardware have a seamless experience because the Orbi 970 is spectacularly good outside of this.
FURRYe38
Aug 05, 2024Guru - Experienced User
Glad the RMA solved it.
Ya, I run a fan on mine all the time, regardless. Helps keep it cooler and helps with HW longevity in the long run.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
donawalt
Aug 06, 2024Mentor - Experienced User
Interesting, another user with WiFi 6E issues FURRYe38 ….!
- charleswolfordAug 06, 2024Guide
Just an update on my similar situation. After trying all the detail from Furry, adding fans etc, still had restarts. Netgear started an RMA and I've set up the new setup and am monitoring. No issues so far but it's only 3 days. Hopefully it was the original router causing all the issues and overheating. Appreciate all the info in this forum.
- FURRYe38Aug 06, 2024Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
charleswolford wrote:
Just an update on my similar situation. After trying all the detail from Furry, adding fans etc, still had restarts. Netgear started an RMA and I've set up the new setup and am monitoring. No issues so far but it's only 3 days. Hopefully it was the original router causing all the issues and overheating. Appreciate all the info in this forum.