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Forum Discussion

Aspirant

Jan 26, 2025

Orbi 970 Satellite stuck on V9.10.0.2, failing all FW attempted Upgrades!

I purchased a remanufactured Orbi 970 Satellite from Amazon which has clearly been registered previously, and this may be my issue; but upon being received, FW was set with V9.10.0.2. I r literally tr...

FURRYe38

Guru - Experienced User

Jan 26, 2025

How about a 30-30-30 reset on the RBS.

Then don't let it connect to the RBR, try doing this with it and see if it will take a FW load?

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Orbi-WiFi-6-AX-and-AXE-Frequently-Asked-Questions/m-p/2403166/highlight/true#M59072

If this fails, the RBS maybe faulty and should be returned to NG. Something you could check with NG about and see if there is an RMA option.