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Orbi 970 series
Hi Team--I just purchased the Orbi 970 Series BE27000 Quad-Band Mesh WIFI 7 system 3-pack. My one satelite keeps going off line every day. I opened a ticket with Netgear and did update the firmware t...
- @Tomwarner 2412 , I removed the satellite located in the Guest bedroom (which was between the router and the other satellite in the MBR which I kept) so basically I have 1 node on each end of the 2000 sq ft house. Mine is all on 1 floor so I hope your 2nd floor doesn’t create coverage issues that I don’t have.
Also, make sure (and I think you have) you are running the latest firmware (I forget the version #, but it became available in the past 2-3 weeks for North American region).
Decreasing WiFi conflicts resolved most of my issues, but the other (so far!) few issues were resolved by the latest firmware update.
I hope this works for you. With my 5Gb fiber internet I’m really enjoying my Orbi. I have last year’s iPhone (15 pro max with WiFi 6E) so I am using 6Ghz band, but not all the speed capabilities provided by the RBE971.
Hi,
I really appreciate your message—it's very helpful! I will remove the satellite in my daughter's room and see how that works. The satellite in my home office seems to go offline every morning, and I have to push the reset button for one minute to bring it back. I am hoping removing one satellite will fix this issue! I will keep you posted. Thanks so much!
@Tomwarner 2412 , I removed the satellite located in the Guest bedroom (which was between the router and the other satellite in the MBR which I kept) so basically I have 1 node on each end of the 2000 sq ft house. Mine is all on 1 floor so I hope your 2nd floor doesn’t create coverage issues that I don’t have.
Also, make sure (and I think you have) you are running the latest firmware (I forget the version #, but it became available in the past 2-3 weeks for North American region).
Decreasing WiFi conflicts resolved most of my issues, but the other (so far!) few issues were resolved by the latest firmware update.
I hope this works for you. With my 5Gb fiber internet I’m really enjoying my Orbi. I have last year’s iPhone (15 pro max with WiFi 6E) so I am using 6Ghz band, but not all the speed capabilities provided by the RBE971.
Also, make sure (and I think you have) you are running the latest firmware (I forget the version #, but it became available in the past 2-3 weeks for North American region).
Decreasing WiFi conflicts resolved most of my issues, but the other (so far!) few issues were resolved by the latest firmware update.
I hope this works for you. With my 5Gb fiber internet I’m really enjoying my Orbi. I have last year’s iPhone (15 pro max with WiFi 6E) so I am using 6Ghz band, but not all the speed capabilities provided by the RBE971.
- Hi, I am thrilled to share that shutting off my second satellite fixed my issue! My sincere thanks to you guys! I'm so glad I contacted the NetGear community. Happy Holidays to all. Thanks, Tom
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
