NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi 970 Wired Backhaul Constant Signal Dropouts
I have 3 Orbi Quad Band 970/971 - all on a wired backhaul. I have the firmware updated to the latest and greatest. My question is this, is there any way to mitigate the massive handoff issues I ...
What iPhone model do you have?
What iOS is loaded on the phone?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Is IPv6 enabled on the RBR?