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thomasdiak's avatar
thomasdiak
Aspirant
Mar 13, 2025

Orbi 970 wired backhaul/switch setup

 

 

Hi

 

After years of flaky connections, I’ve just swapped out a full home Ubiquiti PoE switch/AP system for a Orbi 970 3-Pack. So far so good, but having a few issues setting up wired backhaul, so hoping to sanity check after reading a few similar posts...

 

ATM the system is thus:

Verizon Fios ONT <> Ubiquiti UCG Ultra <> TP-Link TL-SG1024S 24 Port Switch <> Orbi RBE971 Router (in AP mode). All this gear is physically in a closet in the basement of a 3-level, wood-frame, row house.

 

When I have the 2 x Orbi RBE970 Satellites powered up on the other 2 floors with WIRELESS backhaul, everything is *fine* though I suspect performance could be better if the satellites were wired. When I hardwire them though, they both fall into “Offline” status in the app, and seemingly don’t supply any Wi-Fi.

 

From what I’ve seen in similar threads, the “proper” solution would be to replace the Ubiquiti UCG Ultra in the flow above with the Orbi RBE971 Router, so that it sits upstream of the switch and satellites, rather than in parallel - is this accurate?

 

ATM I have the RBE971 positioned downstream from the switch (on an in-wall ethernet outlet, which in turn connects to the switch) due to the location of the other gear - the enclosed nature of the space would not be conducive to a good Wi-Fi signal from that one RBE971 unit.

 

My main question is whether the only way to get wired backhaul working on the satellites is to position the RBE971 upstream of the switch and satellites, or is there some way to make this work with the RBE971 Router and RBE970 Satellites all connected directly downstream of the switch (each on their own in-wall outlet)?

 

Thanks for any guidance!

9 Replies

    • thomasdiak's avatar
      thomasdiak
      Aspirant

      Thank you.

       

      I've seen this page (the 3rd illustration is closest to my setup) but it is a little misleading/incomplete - it doesn't show which device is connected to the primary ISP unit (Fios ONT/UGC Ultra in my case).

       

      I guess the implication is the ISP unit is connected to the (vacant in the illustration) yellow internet port on the Orbi router, and not to one of the switch ports (as I have things set up presently)?

      • FURRYe38's avatar
        FURRYe38
        Guru

        Yes and is implied and required for the RBR to connect to the up stream host router using it's yellow WAN port. 

  • No - they are all on the same floor (basement) but ONT/UCG/Switch are in a closet at one end (also where house's ethernet cabling terminates into patch panel), then the RBE971 is connected to an ethernet port ~30ft away (more central and more exposed).

     

    I could easily put the RBE971 in the closet too but exposure for Wi-Fi would not be ideal, OR I am thinking I may be able to sneakily chase a couple slim cables out of the closet to a nearby, more exposed ledge - one from ONT to RBE971, then one back from RBE971 to switch. Just really want to avoid any conspicuous cables...

    • FURRYe38's avatar
      FURRYe38
      Guru

      FYI, having a managed switch with VLAN support in between the RBR and RBS doesn't work if the system is in AP mode. I've tried this. A managed switch only works with ethernet connected RBS in router mode. For unknown reasons, the Orbi FW fails to fully pass all RBS commuications thru the switch from the RBR, thus Guest Network and connections at the RBS fail when in AP mode. I've tried this with a few managed switches and have asked NG about this. This isn't a switch/VLAN issue, it's a Orbi FW issue only seen in AP mode with a managed switch in between the RBR and RBS when they are ethernet connected. So to ensure the RBS are working as intended, a non managed switch should be used in between the RBR and RBS for best operation. I currently use NG XS505M and GS110MX switches in between my RBR and RBS when ethernet connected, router or AP Mode.

       

      • thomasdiak's avatar
        thomasdiak
        Aspirant
        Yes I gathered from a few similar threads that a managed switch would complicate things - hence I also replaced the prior UniFi PoE managed switch with a much more basic unmanaged switch (TP-Link TL-SG1024S)