NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jackpine's avatar
Jackpine
Aspirant
Jul 06, 2024
Solved

ORBI 971 DOESN'T CONNECT TO STARLINK

Has anyone successfully got the Model 971 to connect with Starlink? I recently purchased ORBI 971 at the recommendation of Netgear and it doesn't connect to our Starlink ISP. Have been working with N...
  • FURRYe38's avatar
    FURRYe38
    Jul 08, 2024

    Others have posted that using a non managed NG switch, i.e. GS-105 or maybe a GS-305 connected between the ISP adapter and RBR with out any other devices connected to this switch got the Orbi router working with this ISP adapter. 


    Power OFF the ISP adapter/modem along with switch and Orbi router, then back ON starting with the ISP adapter/modem, switch, then Orbi router. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 08, 2024

Others have posted that using a non managed NG switch, i.e. GS-105 or maybe a GS-305 connected between the ISP adapter and RBR with out any other devices connected to this switch got the Orbi router working with this ISP adapter. 


Power OFF the ISP adapter/modem along with switch and Orbi router, then back ON starting with the ISP adapter/modem, switch, then Orbi router. 

Jackpine's avatar
Jackpine
Aspirant
Jul 09, 2024

Thanks for your reply. Coincidentally, Netgear Support, after exhausting all troubleshooting approaches, said yesterday that adding the NG GS-305 switch would  allow the ORBI RBE971 to connect to Starlink. So today, I bought an NG GS-105 switch, the store didn't have the GS-305, and it did the job.

 

Another question - what range extender do you recommend for the 971? The distance to a second structure is 200 feet. I have one satellite and have yet to set it up so am premature asking this question however I'm anticipating it might not be enough. Thanks for your help.