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Orbi doesn't see an internet connection when connected to 2.5gbps port on modem
I have a new internet provider (EzFiber) and they have installed a Nokia modem and my plan supports 2.5 Gbps and their technician validated that I am getting 2.5 Gbps on the modem. I have connected m...
The modem was changed yesterday because of some ISP issue. There were setting on the old modem containing my Orbi's MAC and IP Address that were causing a conflict with my replaced modem (New Profile) that were resulting Orbi not getting an IP Address. 2nd level support cleared the old modem's profile from the system and everything is working as expected. Thanks to everyone for their suggestions.
The same Ethernet cable used for all devices?
What does the Orbi web interface, Advanced Tab, Show Statistics display for the WAN port?
Is there an ordinary Ethernet switch that can be temporarily placed between the modem and the Orbi router?
I have tried multiple ethernet cables now. Like I mentioned in the original post, right now I have connected Orbi through Eero 6E 1 Gbps switch and it is working . This is what my advanced Statistics shows. Please guide me and I can go to other pages and provide the required information. Can you clarify what you mean by Ethernet switch. Is it just ethernet hub?
Show Statistics indicates the WAN port is connected at 1000M/Full, which is correct because it is connected to the eero gigabit port. Was interested to see what it reports when connected to the modem 2.5G port.
Yes, any old Ethernet switch. If placed between the WAN port and the modem, this will force the Orbi WAN port to connect at one gigabit to the modem. If there is some incompatibility between the modem 2.5G and the Orbi 10G ports, this would force both of them to one gigabit. If the Orbi still has "no internet" when connected that way..... oh, my.
I will buy an ethernet switch and will get back ASAP. I guess having gigabit switch will limit Orbi to 1 Gbps again and same as replicating my Eero 6E setup. Should I buy 10 Gigabit switch and do the Nokia <-> Switch <--> Orbi? I will also report on Stats by connecting Nokia to Orbi...Thanks
A lot of people already have gigabit switches. On Amazon, a TP-Link 8-port gigabit switch is under $20.
10G switches are a LOT more expensive.
With the fiber modem supplying 2.5G, I would opt for a less expensive 2.5G switch.
I am assuming that this Orbi 970 is well past the 90 days of 'complimentary support', and thus not long eligible to open a case with Netgear support?
Would be interesting to see how the router describes a direct connection to the modem. (should be 2500M/Full)