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Orbi doesn't see an internet connection when connected to 2.5gbps port on modem
I have a new internet provider (EzFiber) and they have installed a Nokia modem and my plan supports 2.5 Gbps and their technician validated that I am getting 2.5 Gbps on the modem. I have connected m...
The modem was changed yesterday because of some ISP issue. There were setting on the old modem containing my Orbi's MAC and IP Address that were causing a conflict with my replaced modem (New Profile) that were resulting Orbi not getting an IP Address. 2nd level support cleared the old modem's profile from the system and everything is working as expected. Thanks to everyone for their suggestions.
K, seems like this is some odd ISP handling issue. Hoping they can help figure it out.
The modem was changed yesterday because of some ISP issue. There were setting on the old modem containing my Orbi's MAC and IP Address that were causing a conflict with my replaced modem (New Profile) that were resulting Orbi not getting an IP Address. 2nd level support cleared the old modem's profile from the system and everything is working as expected. Thanks to everyone for their suggestions.
Figured it was something on the ISP side. Glad they found it and fixed it.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡Thanks for this 🙂
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