Orbi RBE771 and Satellite - wont sync.

New FW available:

https://community.netgear.com/t5/Orbi-WiFi-7-BE-Mesh-Systems/New-RBE771-RBE770-Firmware-Version-10-5-18-3-Released/m-p/2450334/thread-id/5388

---

Neecho wrote:

Hi all 

I have just installed ORBI 771 router successfully. I am trying to install and sync the satellite. 

 

It shows on my app as having been added to the network but will not sync. 

I assumed it needed a firmware update but dont know how to do this without it connecting to the router. 

 

So, after it was added to the network, i linked it to router by ethernet - it then synced with the router. I cannot say whether any firmware (i do not think it was). 

 

I then removed it from the router and via the ethernet and placed it where it is needed. Now, when i switch the satellite on it states offline. 

 

Can anyone help?

 

If its a case of the the satelitte needing a firmware upgrade why does it work on ethernet port? And if so how do i complete the firmware upgrade. 

 

FYI i have factory reset the system twice already. 

 

TIA

---