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Forum Discussion
FredCC
Sep 28, 2024Guide
Orbi RBE772 - Teams meetings and video streaming drops/reconnects
New Orbi owner here. My Nighthawk R8000 worked flawlessly for 10 years and I decided to upgrade to the Orbi. From day one, Teams meetings on Dell laptop and video streaming from various platforms (Fa...
- Nov 06, 2024
v 10.5.10.184 fixed the issue. No more streaming issues and my Teams meeting was flawless. I had NG close the case.
FURRYe38
Sep 29, 2024Guru - Experienced User
Does this happen with the RBS turned off?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channel configurations are currently set on the router?
20 feet is too close between the RBR and RBS. 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰