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Orbi RBE772 - Teams meetings and video streaming drops/reconnects
New Orbi owner here. My Nighthawk R8000 worked flawlessly for 10 years and I decided to upgrade to the Orbi. From day one, Teams meetings on Dell laptop and video streaming from various platforms (Fa...
v 10.5.10.184 fixed the issue. No more streaming issues and my Teams meeting was flawless. I had NG close the case.
How is the "merge tv" (Tivo) connected to the Orbi? ('wired' or WiFi?)
Does the hardware perhaps go by a different name on the Tivo web site?
It would be helpful to distinguish between "losing WiFi connection" and "problems with streaming".
i.e. do the iPad and laptop indicate that they have lost WiFi connection, or does the video stream freeze.
The post does not mention what specific steps are required to get the video stream to resume.
Thank you for your response. Here is the information below:
How is the "merge tv" (Tivo) connected to the Orbi? ('wired' or WiFi?)
The MergeTV box is mfg by Tivo, but made for Focus Broadband - my Internet and TV provider. It is wired to the RBR.
It would be helpful to distinguish between "losing WiFi connection" and "problems with streaming". I am not loosing wifi per se. My Teams meeting has three symptoms: 1) audio will drop and video freezes for about 5 seconds and then automatically restarts. The Teams software will pop up a message stating that my network is poor quality a few times during my meetings, and sometimes the meeting will disconnect and automatically reconnect after about 5 seconds. All this time, my wifi signal stays strong.
i.e. do the iPad and laptop indicate that they have lost WiFi connection, or does the video stream freeze.
The iPad live stream will freeze and automatically start after a couple seconds. However, my wife watched a few videos on her iPad this morning and it was fine. Not sure if I need to pursue troubleshooting for her iPad. I would rather focus on my Teams meeting issues since I work from home.