NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
myoufo
Mar 10, 2026Aspirant
Orbi RBE871 with RBS50
I recently bought an Orbi 870 series router RBE871 with one RBE870 satellite. I'm finding that my WiFi coverage does not seem as good as with my old Orbi RBR50 router and RBS50 satellite. If I try ...
myoufo
Mar 11, 2026Aspirant
Thanks for the replies about the compatibility issue. I'll have to look elsewhere for a solution. As to the placement of the devices, the new satellite is in the same place as the old one, behind the corner of a 65-inch TV in the living room. The new router is in the same office/bedroom as the old one, but about 2 feet lower than the old one because of furniture rearrangement. The main problem I'm having is with security cameras operating at 2.4GHz. They were fine with the old Orbi's, but keep dropping out now. Our house is not that big, and the cameras are less than thirty feet from the router or satellite, and only going through one wall. Using WiFi Explorer on my MacBook, I can see that my neighbors are using channels 1 and 11, and occasionally 6 shows up. I've tried channels 3, 4, 6, and 10, with no big difference. I use the wired ports on the Orbi's whenever possible, but the cameras have to be wireless. What else can I check?
- FURRYe38Mar 11, 2026Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
https://www.netgear.com/hub/wifi/mesh/orbi-satellites/
Does this happen with the RBS turned OFF?
I would not place the RBS behind a TV. TVs can be a cause of some interferences and noise.
Set manual channel 6.
Try the cameras in the RBRs IoT network.
myoufo wrote:
As to the placement of the devices, the new satellite is in the same place as the old one, behind the corner of a 65-inch TV in the living room. The new router is in the same office/bedroom as the old one, but about 2 feet lower than the old one because of furniture rearrangement. The main problem I'm having is with security cameras operating at 2.4GHz. They were fine with the old Orbi's, but keep dropping out now. Our house is not that big, and the cameras are less than thirty feet from the router or satellite, and only going through one wall. Using WiFi Explorer on my MacBook, I can see that my neighbors are using channels 1 and 11, and occasionally 6 shows up. I've tried channels 3, 4, 6, and 10, with no big difference. I use the wired ports on the Orbi's whenever possible, but the cameras have to be wireless. What else can I check?
- myoufoMar 11, 2026Aspirant
My question relates to the RBE871 and RBE870, not RBR/RBS. Firmware version V10.5.20.4_1.3.5. I don't really have a choice as to router or satellite placement. Again, the old satellite worked OK in the same location.
The house is about 1000 sguare feet. Why would the cable modem affect the separate WiFi router?
- FURRYe38Mar 11, 2026Guru - Experienced User
871 and 870 are RBR and RBS respectively.
ISP Modems can have built in wifi and a router. Reason for asking about this so we can help narrow troubleshooting down.
For a 1000 sq ft home, the RBR alone is only needed. Having an RBS maybe causing too much wifi over lap with the RBR and thus your cameras maybe having issues keeping locked on to one signal and loosing the connection due to this bad over lap and signal transitions. The 870 series is more powerful than the older 50 series system.
Try turning OFF the RBS for now.