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Forum Discussion
ceebee6cc
Jul 03, 2026Tutor
Orbi RBE872 ordered, supplied as RBE871
Can anyone confirm whether the RBE871 is a UK Netgear supplied device or is this some sort of grey-import?
The UK Netgear site doesn't show the 871 for sale but does offer the 872.
I'm based in the UK (England) and am about to raise a complaint with Amazon UK, as both times I've ordered this model (see screen shot) which it's claimed is the RBE872 model, the item I received whilst new, un-opened and shrink-wrapped etc claims on the boxes (outer & inner) to be an 872 yet when opened, the base of the unit and the web interface both quite clearly show it as an 871 unit.
Can anyone throw any light on how/why this might be? Is there some subtle numbering distinction I'm not aware of that means they're actually one and the same unit or am I simply being conned?
TIA
Chris
ceebee6cc wrote:
Can anyone throw any light on how/why this might be?
The RBE871 is the model number router itself. The RBE870 is the model number of the satellites.
The 873 bundle has two satellites (so three units altogether).
The 872 bundle has one satellite (so two units altogether).
2 Replies
- StephenBGuru - Experienced User
ceebee6cc wrote:
Can anyone throw any light on how/why this might be?
The RBE871 is the model number router itself. The RBE870 is the model number of the satellites.
The 873 bundle has two satellites (so three units altogether).
The 872 bundle has one satellite (so two units altogether).
Perfect; thanks for clarifying that so clearly & quickly. Much appreciated.