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Forum Discussion
Darcy118
Sep 27, 2024Aspirant
Orbi RBE971 dynamic DNS support
Hardware Version RBE971 Firmware Version V9.12.3.3_1.2.20 GUI Language Version V4.0.0.21_2.1.30.3 Protection Engine Version 2.2.184.2 Operation Mode Router I am a little su...
Darcy118
Sep 27, 2024Aspirant
Dyndns.org redirects to dyn.com, yes. But if I select dyn.com in the Orbi dynamic DNS drop downs, my credentials do not seem to be accepted. If I fill in the form and click Apply, then click Show Status, the Orbi responds with an empty web page having this message:
Authentication failed. User name or password is not correct.
I have carefully cut and pasted my account and password into the Orbi setup form three times now, and feel it is unlikely that I have made a user error.
FURRYe38
Sep 27, 2024Guru - Experienced User
And are the credential account information from dyn.com correct?
If so, something to open up a support ticket with NG and let them know about this issue.
- FURRYe38Sep 27, 2024Guru - Experienced User
Got some information from NG, There saying this is a DynDNS issue and you'll need to contact them about this. Seem that configuration in FW is correct, however services on there side maybe down or not working properly. Please make contact with that DNS provider to get there help and information regarding this. Seems to be something they need to handle.