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ORBI RBRE 970 UN IDENTIFY NETWORK
I Purchased second hands orbi 970 Router , i replaced my old orbi 960 and connect with my laptop wired .but very strange its error shows in network NO INTERNET and also when i check network status it...
Temporarily disconnect the PCs ethernet connection and connect it to the back of the RBR while it's ON. Don't have the RBR connected to the modem. Factory reset the RBR by pressing the Reset button for 15 secons then release. Wait 2 minutes, then open up a web page to see if there is a setup wizard waiting for you at 192.168.1.1.
There should be a paged displayed that shows set up using Nighthawk app.
Also have a phone or pad ready and with in the wifi settings of one of these devices, have it on the connect to wifi option so it lists near by SSID names. Look at the bottom of the RBR to see what the default SSID name is and after the reset is process, this SSID name should be displayed on the phone or pad. If you don't see this name or you don't see the initial setup web page, then the RBR maybe faulty. There is one last item to try if the above fails.
sorry i cant connect ORBI direct with my internet wire, has to be used VIRGIN MEDIA SUPERHUB IN MODEM mode and then connect orbi 970 with cat6 wired , but its not showing any SSD , IP i cant login to access web page either . when i put 192.168.1.1 its error show NO INTERNET. i already done factory setting . unplug both modem and orbi
cant find orbi firmare because its not connected
Temporarily disconnect the PCs ethernet connection and connect it to the back of the RBR while it's ON. Don't have the RBR connected to the modem. Factory reset the RBR by pressing the Reset button for 15 secons then release. Wait 2 minutes, then open up a web page to see if there is a setup wizard waiting for you at 192.168.1.1.
There should be a paged displayed that shows set up using Nighthawk app.
Also have a phone or pad ready and with in the wifi settings of one of these devices, have it on the connect to wifi option so it lists near by SSID names. Look at the bottom of the RBR to see what the default SSID name is and after the reset is process, this SSID name should be displayed on the phone or pad. If you don't see this name or you don't see the initial setup web page, then the RBR maybe faulty. There is one last item to try if the above fails.
Thanks, i done all initial troubleshot , its not work at all i think i now go to NG for the replacement , but thankyou all.
Can try a 30-30-30 reset on the RBR to see if this can bring it back.
Ya, contact NG support for RMA options.
Good Luck.what you mean reset 30-30-30?