NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi's main unit making clicking/rattling sounds
I'm experiencing this issue where my NETGEAR Orbi 970 Series Quad-Band WiFi 7 main unit is making this clicking/rattling noise, which it never did before. This has started happening exactly 4 months ...
Over a week now, and I'm glad to report no issues so far with the new unit. It seems like there was def something wrong with the old one.
Got a recording of this noise?
This is happening on the router unit?
Powering off the unit stops the noise? Back ON the noise returns?
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Very strange, as there are no moving parts inside the case. (no fan, for example). Cooling is by convection air flow. The FCC filing shows some loose wires and components fastened with tape. Perhaps something has come loose and when the unit is powered on, there is enough air flow to cause something to hit against the case?
https://fcc.report/FCC-ID/PY323100585/6590303.pdf
If the noise begins immediately upon powering up the unit, that would not allow enough time for air flow to get established.