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Forum Discussion
Possible Fix for iPhone Dropping WiFi
I have an RBE973S system. think I have identified the reason my iPhone keeps dropping WiFi, and I wanted to share so others can see if it solves their issues. On your iPhone, go to Settings>Cellula...
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
What iOS version are you using?
Interesting find. Will try this though I've not had any issues with my iPhone not connecting to my 970 series. iOS 16.5.1 however recently updated to 17.5.1.
I just saw the thread. I too have seen iPhone and iPad flipping to 5G for no good reason, even where there is a strong WiFi signal. Sometimes it takes a restart to clear things up, or turning WiFi off and on. I turned WiFi assist off on both devices, I'll see how things look and report back!
Please let us know how it goes.
- My 971 Router does this frequently as well. What’s interesting is if you go to settings, your WIFI main SSID will still be populated behind the “WIFI” line (normally not populated if you are in pure cellular mode) while you sit and look up in the right corner of your iPhone and see a 5G with signal strength icon! I too have had trouble getting it back into WIFI, even standing as close as 8’ from the router. What I’ve done lately (instead of walking to the router), try going into iPhone settings where it shows your main SSID (even though it’s using 5G) and select the IoT SSID. My phone will connect to it and drop 5G, and then I change my WIFI selection back to the main SSID and it connects correctly.
I have seen this also - settings says it's connected to the SSID of WiFi, but "5G" in the top right corner. Turning WiFi off/on often fixes it. I have WiFi Assist off now, let's see how that works!
- That didn’t help me. That’s when I finally landed on my “IoT work around.
One other suggestion just as a safety precaution. If for instance, while I’m on WIFI and open a post in e.g. NG Community to reply, if the WIFI to 5G flips while you’re typing the reply, even if it flips back to WIFI, your reply will look ok on your screen, but you’ll get an error when you try to post it because 5G network server didn’t know what you were “replying” to. So if you are on a website (like NG Community) or any other website where you might be typing in a defined web field like “request”, “question”, etc, I always “Select All” of what I just finished typing in the web field before I hit “Post”, Reply, etc. That way if you get an error while submitting and it wipes the web input field clean, you can start the process again, paste what you already typed/copied, and then re-post/submit/send instead of crying in your beer!