NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Possible Fix for iPhone Dropping WiFi
I have an RBE973S system. think I have identified the reason my iPhone keeps dropping WiFi, and I wanted to share so others can see if it solves their issues. On your iPhone, go to Settings>Cellula...
I have been chasing this problem for a couple of months now - TRYING - to work with NetGear support but recently giving up due to their incompetence. I observe regular drops especially when trying to use AirPlay with one of my HomePods. AirPlay is essentially unusable - I speculate that the peer to peer networking and / or sensitivity of the AirPlay protocol is exacerbating the problem.
I have tried ALL of the various recommendations and the only thing that works for me is turning WiFi 6E mode to “off” on my phone. I have reproduced the issue on both iPhone 15 pro max AND iPhone 16 Pro Max. Of course the setting gets auto enabled on the phone so I continually need to monitor, but at least there is a work around. If someone doesn’t figure out a fix soon I will just bite the bullet and try different WiFi hardware.
You would think that compatibility with the most popular phones in the world would be a priority for NetGear which positions themselves as a premium product.
I have tried ALL of the various recommendations and the only thing that works for me is turning WiFi 6E mode to “off” on my phone. I have reproduced the issue on both iPhone 15 pro max AND iPhone 16 Pro Max. Of course the setting gets auto enabled on the phone so I continually need to monitor, but at least there is a work around. If someone doesn’t figure out a fix soon I will just bite the bullet and try different WiFi hardware.
You would think that compatibility with the most popular phones in the world would be a priority for NetGear which positions themselves as a premium product.
Sojglenn you didn't mention what Orbi you are on, but I assume the last FW for you is now 9.12.5.3 - I have found the disconnect issues and needing to turn 6E off have been greatly reduced - I think I have only seen it twice for a few seconds, flip to cellular and back, over the past 3-4 weeks. Still work to do, but have you tried that version?