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Forum Discussion
mapotter99
Jul 09, 2024Apprentice
Possible Fix for iPhone Dropping WiFi
I have an RBE973S system. think I have identified the reason my iPhone keeps dropping WiFi, and I wanted to share so others can see if it solves their issues. On your iPhone, go to Settings>Cellula...
FURRYe38
Jan 27, 2025Guru - Experienced User
Wireless BH is never disabled when RBS are ethernet connected. One reason is there if something happens to the ethernet connection, RBS have something to fall back on to keep the RBS and the system going for access with wifi devices.
You might post a new post in the forum with your info and how the system is all connected and configured, FW loaded, size of home and placement of the RBR and RBS, CAT# cable used if any troubleshooting steps you've taken and lets maybe help you narrow down this issue.
I have two RBS ethernet connected with my RBR and I don't loose wifi connection with my Apple devices or any other devices.
All this phone and NG issues being seen on the BE systems are in the hands of NG and Apple. They'll need to fix this for those having issues with newer Apple phones or pads. Not much else we can do here in the forums.
phillipsaz
Jan 27, 2025Aspirant
Thanks for responding, So FW V9.12.5.3 on both / Single story home 5000 sq ft with 14' ceilings throughout. I have the RBR at one end of the house and the RBS at the other end of the house, both facing toward the middle of the house, both are 12' off the floor. Middle of the house signal is RSSI - 45dBm's to 60dBm's. CAT 6 wired throughout my home and for the backhaul. I have 90 to 110 clients on my network at any given time.
I only lose connection or drop WiFi calling on the iPhones (all 16 Max Pro's) it is for sure WiFI 7 / 6E issue. I have to forget the network and rejoin even when it shows the network has a checkmark next to it but the phone never shows the WIFI icon at the top of the phone. This behavior happens intermittently, which leads me to believe in my WiFi channel conflict, theory with the backhaul. Any suggestions?