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Forum Discussion
zaguama
Dec 12, 2023Aspirant
Problem with an iPhone 15 Pro Max
I’m having the exact same problem with an iPhone 15 Pro Max. Tried all of the steps mentioned above, running latest firmware as well and i still get intermittent drops on my phone. It will switch ...
FURRYe38
Dec 12, 2023Guru - Experienced User
What iOS version is on the phone?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Is 240Mhz enabled on the RBR?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Is Armor enabled or ever been enabled on the RBR?
zaguama
Dec 14, 2023Aspirant
Same issues here iPhone 15 Pro Max, ios 17.2. It will suddenly go from wifi to cellular, mostly when i am connected to a satellite. When connected to the main router i’ve just seen this happen a few times. Tried already everything mentioned on this thread.