NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBE 971 RESTART ISSUE FEW TIMES A DAY
I noticed for past few weeks that my router restarts few times a day without any reason But I noticed it happens when I'm turning on my PC that llan cable connected Any suggestions?
Does the front LED turn PINK when this happens?
Can you check the RBRs debug page for system UP time and then compare to what is seen on the RBRs main web page under Advanced Tab/Connection stats/WAN port Up Time.
Debug is at the router IP address/debug.htm
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Do the RBS do same thing?
ow many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Logging, Traffic Meter.
- Front led is pink when restarting yes
I do use Armor as well as security in app
To answer what channel I use I have no idea don't understand that and how to use or optimize
It's just On
I have 1 satellite 1 router 970/971
2200sq
V9.12.5.3 Just uploaded this morning
However restart issues happened before as randomly
I have lan 6 cable pretty good oneI am having the same restart issue. @ points in the day my routers just restart automatically, How I notice is when the internet disappears from my laptop and tv looking at the router it flashes white and then auto connects after about a min or 2.
Try disabling the following and see:
Armor, IPv6, All Logging on the RBR. Smart Parental Controls or Circle, Traffic Meter.Use Orbi app to disable Armor and SPC.
Log into to the RBRs web page to disable the rest.
Logging is found under Advanced Tab/Administration/Logging
To find what channels are being used, look at the routers web page on the Advanced tab. There is info showing what channels are being used.
Artur2505 wrote:
Front led is pink when restarting yes
I do use Armor as well as security in app
To answer what channel I use I have no idea don't understand that and how to use or optimize
It's just On
I have 1 satellite 1 router 970/971
2200sq
V9.12.5.3 Just uploaded this morning
However restart issues happened before as randomly
I have lan 6 cable pretty good one
