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Forum Discussion
RBE 973 keeps rebooting
Not sure but my system is not stable and keeps rebooting on its own daily ?? I am running the latest software and have auto update turned off. I was up early and on my laptop and lost connection. Onc...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Is IPv6 enabled on the RBR?
Who is the ISP your connected with?
Please post a screen capture of the routers debug page. router IP address/debug.htm
Software = v9.12.3.3
Arris S33 Modem
Cox Internet
Cable Cat6A
Ipv6 Enabled = yes
Does the front LED turn PINK or RED when this happens?
How is the IPv6 configured?
Using Auto IPv6?
Can you try a custom IPv6 DNS address configuration? Try Cloudfare or Quad9 or Google IPv6 DNS addressing?
Also might try putting a USB fan on top of the RBR. Others have posted doing this stopped theres from rebooting or disconnecting.
Yes IPv6 is in Auto. Same as it was on my previous 853 set up with know issues. Not Tech savvy enough to start playing with custom DNS Addressing.
Not sure on the color? I'm Not in the room where the Modem and Router are much. When it disconnected this morning I was in a room with a Satellite and it was blinking white when I looked at it.
I don't feel that I should have to put a fan on a product that I paid $2,300 for to get it to work properly.
I am going to monitor it and if the problem continues it will go back and I will switch from Netgear to maybe TP Link I've read good things about their wifi 7 devices.