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Forum Discussion
RBE771/770 Firmware 10.5.13.1 is Available!
Hello Orbi Community,
Firmware version 10.5.13.1 is now available for installation. Manual update will be required for the devices that do not have the firmware available as an automatic update...
I do not agree that this release fixes all the issues, I am experiencing random drops, loss to internet, random disconnects, network instability, my RBR850 never had the issues I am experiencing with this much more expensive RBR771.
David H
I'm having similar issues. Netgear support said it was due to double NAT with my AT&T gateway (BGW320-505). As recommended, I tried setting the AT&T gateway to IP Passthrough mode but I'm still having issues. I noticed that the Orbi RBE771 has two MAC addresses (LAN Port and Internet Port).
I configured the IP Passthrough using the MAC address that is on the back of the Orbi router (LAN Port), but I wonder if I should be using the other MAC address that shows in the Orbi config screen as "Internet Port". If someone could provide some feedback, I'd appreciate it. Thanks!
You need to use the WAN (Internet Port) MAC address. Not the LAN MAC address.
wallis97 wrote:
I'm having similar issues. Netgear support said it was due to double NAT with my AT&T gateway (BGW320-505). As recommended, I tried setting the AT&T gateway to IP Passthrough mode but I'm still having issues. I noticed that the Orbi RBE771 has two MAC addresses (LAN Port and Internet Port).
I configured the IP Passthrough using the MAC address that is on the back of the Orbi router (LAN Port), but I wonder if I should be using the other MAC address that shows in the Orbi config screen as "Internet Port". If someone could provide some feedback, I'd appreciate it. Thanks!
I have same/similar problems as the others on this thread. https://community.netgear.com/t5/Orbi-WiFi-7-BE-Mesh-Systems/RBE771-disconnects-constantly/m-p/2410519#M3655. Nothing works, I've updated the firmware. I got it months ago and the reliability has seemed to degrade on a daily basis, culminating in a Christmas miracle of a network system that seems to have completely trashed itself.
- I switched the IP passthrough and still continue to have problems. Sporadic daily drops and ping spikes. Hope there’s a fix to this at some point.
I tried the IP passthrough and immediately switched it back. I can't remember what was terrible - perhaps that it wouldn't use the wired satellites at all?
