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Forum Discussion
Dakar15
Jan 12, 2025Follower
RBE771/RBE770 Orbi Loses connection constanly
Since I installed the Orbi 770 with the modem provided by SmartCity Telecom (ISP) I loose internet connection mostly twice a day. Moreover, I decided to force an IP Address lease renewal from the mo...
Kasen
May 06, 2025Initiate
I am having the same issues I purchased 771 Router and 770 satellite along with the CM 3000 NETGEAR modem I have had nothing but problems with the WiFi. I isolated it to the router testing the modem with a wired connection. I have had a help ticket open for over a month troubleshooting with NETGEAR tier 2 and they are doing everything they can to not allow me to get a replacement I spent over a $1000 on this setup and having to hear complaints from my entire family I am very close to just trash the router /satelite and go with a different brand
CrimpOn
May 06, 2025Guru - Experienced User
Kasen wrote:
I am having the same issues
By "the same issues", you are stating that
- Two times every day the router loses internet and in 2-5 minutes the LED turns magenta.
- When this happens, the satellite remains connected to the router.
- Without taking any action, in another 2-3 minutes, the magenta light turns off and the system performs normally.
Correct?
What capability do you have to record the data stream between the 771 router and the modem?