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Forum Discussion
Dakar15
Jan 12, 2025Follower
RBE771/RBE770 Orbi Loses connection constanly
Since I installed the Orbi 770 with the modem provided by SmartCity Telecom (ISP) I loose internet connection mostly twice a day. Moreover, I decided to force an IP Address lease renewal from the mo...
FURRYe38
May 08, 2025Guru - Experienced User
What brand and model# is this modem?
Is the ISP modem new or is the orbi system new?
Pink in front of the RBR means the RBR is not getting a good signal from the modem. Check cabling and modem. CAT6A STP is recommended between the modem and RBR. Have the ISP check the signal and logs during the time frames when you notice this happening. https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean