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Forum Discussion
RBE772 Dropping WiFi Calls
I have a weird issue. I've had the Orbi RBE772 up and running with no issues. I just upgraded my Pixel 7a to a Pixel 9a. I have Visible Wireless as my provider and they use WiFi calling when possi...
Current F/W: V10.5.18.3
Modem: Arris CM9200
Ethernet cable: CAT 6
Distance: Currently about 37ft. Had been closer, but moved during testing.
Have not tried with the RBS turned off.
Only happens with my Pixel 9a. Didn't happen with my old Pixel 7a or my wife's Pixel 7. No other devices seem to have issues.
Current channels are 2.4GHz: Auto; 5GHz: 104 (DFS)
All are disabled: Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter
Disable SIP ALG is checked
Lets try with the RBS turned off.
Try manual channel 1 and 40.
Try with SIP ALG enabled.
If this is the only model phone doing this, will need to make contact with NG support and possibly Google as well for there help on this. Both will need to take a look.
Thank you for your suggestions. I'm having the phone replaced under warranty (I have had some some strange reboot issues as well as the dropped calls issue). I also had Visible (my carrier) reset my network settings on their end and it seems to have made a difference, but it's tedious making multiple 10 minutes+ phone calls after every change to see it the problem replicates. I do appreciate the help and will retest when the new unit arrives.
Let us know how it goes.