NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBE871 slow speed
Hi All, just installed my brand new RBE871 and I’m getting a constant 94MB download/upload speed. If I connect my laptop to the ethernet port of the wall I get 850MB download. I have a main r...
Could you please use the web interface to display the Advanced Tab and click on Show Statistics:
What does the router display for the WAN port?
It shows 100M/Full. I restarted the 871 and went to 1000M - immediately the download speed went to 960Mb via WiFi (both on my MacBook and my iPhone 13). Was so happy.
Unfortunately the day after, WAN shows again 100M/Full - and the wifi speed is back limited to 93Mb.
How to keep the WAN port at 1000M/Full (even after a power cycle of the Orbi)?
thanks
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
Static IP Address Configuration for AP Mode | NETGEAR Communitieshttps://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point
and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
If you happen to have a non managed 1Gb LAN switch, connect this switch in between the ISP modem and the RBR and see if connection rate changes while connected to this LAN switch.
