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Forum Discussion
SoMoney
Apr 16, 2025Tutor
RBE970 / RBE971 Can only load TEAMS website from Guest Network?!
Device: RBE970 Firmware: V9.12.5.3_1.3.24 (set to Auto install) Noticed a bizzarro URL loading bug when trying to load Microsoft Teams Chat... I've duplicated this on 2 different PC's (1 Linux, ...
SoMoney
Apr 16, 2025Tutor
V9.12.5.3_1.3.24 Auto installed on my Dual 970 system and noticed a bizzarro URL loading bug when trying to load Microsoft Teams Chat... I've duplicated this on 2 different PC's (1 Linux, 1 Windows).
The only difference I can see on the netgear Wifi side is Guest network only has WPA2-PSK checked where the regular Wireless network has WPA2-PSK + WPA3-Personal checked.
Took me a good hour to narrow this down to the Orbi itself. I'm using Netgears Guest Wifi as a work around for now.
- https://gov.teams.microsoft.us
- https://teams.microsoft.com
[WIRELESS NETWORK] - [NO]
[ETHERNET NETWORK] - [NO]
[WIRELESS GUEST NETWORK] - [YES]
FURRYe38
Apr 16, 2025Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What DNS is the RBR using? ISP detected DNS or custom DNS?
Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
This is a first...WPA2 only can't be set on BE systems due to 6Ghz requirements.