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Forum Discussion
RBE970 / RBE971 Can only load TEAMS website from Guest Network?!
Device: RBE970 Firmware: V9.12.5.3_1.3.24 (set to Auto install) Noticed a bizzarro URL loading bug when trying to load Microsoft Teams Chat... I've duplicated this on 2 different PC's (1 Linux, ...
It would take just a few minutes to change the security on the primary WiFi network to WPA2-PSK and see if that makes a difference.
I have a 970/971 Orbi system, and I tried both sites:
- https://gov.teams.microsoft.us
- https://teams.microsoft.com
with no trouble - could not log into the gov site as I don't have an account there, but the login screen came up. I tried Safari/Mac, Firefox/Mac, and Edge/Windows 11.
Something else must be going on - security as CrimpOn suggested maybe. But to me, this sounds like the PC can’t resolve the domain to its IP address. Some things to try:
1. Flush the DNS cache: ipconfig /flushdns
2. Try another DNS temporarily, like Google 8.8.8.8 or Cloudfare 1.1.1.1
3. I assume you have tried mutllple browsers since you tried on Linux and Windows...
4. Try disabling your firewall and anti-virus one at a time to test this. (Windows Defender Firewall > Allow an app through firewall if you are using that)
5. Do you use a VPN? Try disabling it for a test
6. Is the Hosts file ok? Open C:\Windows\System32\drivers\etc\hosts in Notepad (as admin) and ensure there’s no line like: 127.0.0.1 teams.microsoft.com
7. Can you try accessing the internet from a mobile hotspot to see if your ISP is blocking the site?
UPDATE: I am using WPA2-PSK + WPA3-Personal on my main network, so maybe that's not a problem...
Can't set WPA2 only on BE systems.
(ah. I see that now in the User Manual.) Interesting that the IoT WiFi network has no choice for security setting.(p67-68)
https://www.downloads.netgear.com/files/GDC/RBE973S/RBE971_RBE970_UM.pdf
