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Forum Discussion
nakiri
Nov 10, 2023Guide
RBE971 drops offline & reboots continually, ready for return
Migrated from Eero Gen 1 (EOL) about 4 days ago and the Orbi system is completely unstable. Have managed at best ~8hrs of up time. I set up Orbi to use same SSID that includes Pixel 5,6,7,8 phone...
- Nov 14, 2023
Hi nakiri,
Correct we are aware of the issue and already have a fix planned to get released soon to everyone. However, is still under going from Quality Assurance testing. If anyone else has similar issues please direct message me and we will get you latest firmware.
**Please note when getting early firmware releases, keep in mind that other issues can arise due to full cycle of QA not being completed**
nakiri
Nov 13, 2023Guide
Thanks for that, I'll try quarantining the phone on the IoT network. I disabled wifi on the Pixel 8 yesterday and left it offline and managed 15hrs of uptime. However this morning I reenabled it to check some settings and crashed the router within 5 minutes.
NG Support seems optimistic that they have this specific problem understood and a fix for it in the upcoming firmware release.
BTW there's a Google Nov OTA update out for Pixel/Android 14 that I just installed that has a lot of bugfixes, but none seemingly specific to this issue.
Straq
Nov 14, 2023NETGEAR Expert
Hi nakiri,
Correct we are aware of the issue and already have a fix planned to get released soon to everyone. However, is still under going from Quality Assurance testing. If anyone else has similar issues please direct message me and we will get you latest firmware.
**Please note when getting early firmware releases, keep in mind that other issues can arise due to full cycle of QA not being completed**