NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
breaksfr123
Apr 01, 2024Guide
RBE971 Firmware Version 9.12.2.1 Issues
Hi I upgraded my Orbi system (1 router + 2 x satellite) approximately one month ago, and upon installation through the Orbi app, it automatically updated the firmware on all 3 devices to V9.12.2.1_1....
FURRYe38
Apr 01, 2024Guru - Experienced User
What region are you located? Just be sure that this version of FW is for EU region users only.
Yes, the NTGRBH_[MAC address] is a know thing and is not accessible by anyone, only the RBS and the RBR use this. Yes been like this since the start and NG is aware of it and hope they will eventually hide it for good.
RBS should reboot along with the RBR and reconnect give 5-10 minutes to come to ready and fully sync and optimize.
I presume up updated the RBS first, along with the RBR lastly?