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Forum Discussion
Artur2505
Nov 04, 2024Tutor
RBE971 iphone is keep disconnecting and room 15ft away no connection
I don't know what's going on but I had orbi 6e mash and never had any problems before Room next to other room where is router connected, my phone is not working with wifi Usually few times a day ran...
KevinLiT
Nov 12, 2024NETGEAR Moderator
Hello Artur2505,
Welcome to the NETGEAR Community!
I understand that you are having intermittent network disconnects on your RBE971 with firmware v9.12.3.3.
Please download and install the most recent firmware version 9.12.4.16 to resolve this issue.
Please navigate to the link below to download firmware version 9.12.4.16:
https://kb.netgear.com/000066418/RBE970-RBE971-Firmware-Version-9-12-4-16
Best,
Kevin
Community Team
Welcome to the NETGEAR Community!
I understand that you are having intermittent network disconnects on your RBE971 with firmware v9.12.3.3.
Please download and install the most recent firmware version 9.12.4.16 to resolve this issue.
Please navigate to the link below to download firmware version 9.12.4.16:
https://kb.netgear.com/000066418/RBE970-RBE971-Firmware-Version-9-12-4-16
Best,
Kevin
Community Team
Artur2505
Nov 24, 2024Tutor
Just to let you know ir doesn't seems like there was big improvement
Still wifi works weird in a room that is next to the router
When I'm downstairs it works way better when I away from router that in that room that next to the router
Network restarts randomly sometimes without any reason just dropping connections and restarts
Not sure what is going on but never had this issue with 6E previous router before upgrade
Speed is better yes on this router but overall it doesn't work better than 6E version before
Maybe in future it will work better maybe newer update will come out and fix it
Im in USA
Still wifi works weird in a room that is next to the router
When I'm downstairs it works way better when I away from router that in that room that next to the router
Network restarts randomly sometimes without any reason just dropping connections and restarts
Not sure what is going on but never had this issue with 6E previous router before upgrade
Speed is better yes on this router but overall it doesn't work better than 6E version before
Maybe in future it will work better maybe newer update will come out and fix it
Im in USA
- FURRYe38Nov 24, 2024Guru - Experienced User
And you updated to the newest version of FW?