NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Artur2505
Nov 04, 2024Tutor
RBE971 iphone is keep disconnecting and room 15ft away no connection
I don't know what's going on but I had orbi 6e mash and never had any problems before Room next to other room where is router connected, my phone is not working with wifi Usually few times a day ran...
Artur2505
Nov 24, 2024Tutor
Just to let you know ir doesn't seems like there was big improvement
Still wifi works weird in a room that is next to the router
When I'm downstairs it works way better when I away from router that in that room that next to the router
Network restarts randomly sometimes without any reason just dropping connections and restarts
Not sure what is going on but never had this issue with 6E previous router before upgrade
Speed is better yes on this router but overall it doesn't work better than 6E version before
Maybe in future it will work better maybe newer update will come out and fix it
Im in USA
Still wifi works weird in a room that is next to the router
When I'm downstairs it works way better when I away from router that in that room that next to the router
Network restarts randomly sometimes without any reason just dropping connections and restarts
Not sure what is going on but never had this issue with 6E previous router before upgrade
Speed is better yes on this router but overall it doesn't work better than 6E version before
Maybe in future it will work better maybe newer update will come out and fix it
Im in USA
FURRYe38
Nov 24, 2024Guru - Experienced User
And you updated to the newest version of FW?
- Artur2505Nov 25, 2024TutorThat is correct
- FURRYe38Nov 26, 2024Guru - Experienced User
What model iPhone do you have?
What iOS is loaded on the phone?
There seems to be known issues with recent iPhone 16s and Orbi systems that NG has been made aware of.
Maybe some one can help you on this.
- donawaltNov 26, 2024Mentor - Experienced User
Artur2505 so do you have a 971 router and 970 satellite in a 2200 foot square foot house? The 970 series are rated at 3300 sq feet per device. I wonder if you're getting some signal competition that is messing up the banding decisions.
How does it work if you just run the house with the router connected - turn the 970 satellite off?