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Forum Discussion
jdharrisonsouth
Jan 02, 2025Guide
RBE971 reboots
RBE971 randomly rebooting daily. Sometimes it will reboot and come back on line after 2-3 minutes of disruption - other times the wireless for router & 2 satellites completely shuts off and must be...
- May 01, 2025
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
jdharrisonsouth
Jan 02, 2025Guide
Firmware version: V9.12.4.16_1.3.21
CrimpOn
Jan 02, 2025Guru - Experienced User
Firmware v9.12.5.3 was released Dec 26. Might try manually updating to that version and see what happens.
https://kb.netgear.com/000066513/RBE970-RBE971-Firmware-Version-9-12-5-3-for-NA-Region-Only
It is essential to update satellites first and the router last.
- jdharrisonsouthJan 02, 2025Guide
Upgraded to v9.12.5.3 this morning - will watch & see how this version does - thank you!
- CrimpOnJan 02, 2025Guru - Experienced User
There was nothing in the Release Notes about this specific problem. However, when people attempt to investigate issues, they commonly want to work with the most recent release and updating firmware is usually the "first step".
In some specific cases, the most recent firmware has been found suspect by members of the forum and the common recommendation is to "go back". With this release coming out so recently and fewer forum members using the 971 platform, you may get to be one of the first to experience it.
Good Luck