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Forum Discussion
jdharrisonsouth
Jan 02, 2025Guide
RBE971 reboots
RBE971 randomly rebooting daily. Sometimes it will reboot and come back on line after 2-3 minutes of disruption - other times the wireless for router & 2 satellites completely shuts off and must be...
- May 01, 2025
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
FURRYe38
Jan 26, 2025Guru - Experienced User
Yes, lets try turning off some RBS and go from there.
How often does this happen?
CharCast
Jan 30, 2025Aspirant
I have a virtually identical environment and am experiencing the exact same thing. The reboot is happening daily.
I do have a different ISP.
- CharCastJan 30, 2025Aspirant
I've also gone ahead and manually updated to Firmware Version V9.12.5.3_1.3.24
- jdharrisonsouthJan 30, 2025Guide
There's a formal case with Netgear Support for my issue now. Agent has had me try a few things - including full reset back to factory defaults.... has not changed the behavior. Still doing unexpected reboots. We got up to 2 per day for a few days... usually daily or every other day.
Currently they had me turn on debug logs on router & both satellites, now we wait for the next event and ship them the logs.
Hoping they find something....
- CharCastJan 30, 2025Aspirant
If it's helpful to have another example to draw from I'm happy to contribute. Is the switch to enable debug logging exposed in the standard UI? Did enabling the debug logging degrade your performance?
I've notice this as sporadic after I upgraded to the previous firmware around the holidays. I've casually been looking for a possible root cause or pattern.