NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jdharrisonsouth
Jan 02, 2025Guide
RBE971 reboots
RBE971 randomly rebooting daily. Sometimes it will reboot and come back on line after 2-3 minutes of disruption - other times the wireless for router & 2 satellites completely shuts off and must be...
- May 01, 2025
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
CharCast
Jan 30, 2025Aspirant
I've also gone ahead and manually updated to Firmware Version V9.12.5.3_1.3.24
jdharrisonsouth
Jan 30, 2025Guide
There's a formal case with Netgear Support for my issue now. Agent has had me try a few things - including full reset back to factory defaults.... has not changed the behavior. Still doing unexpected reboots. We got up to 2 per day for a few days... usually daily or every other day.
Currently they had me turn on debug logs on router & both satellites, now we wait for the next event and ship them the logs.
Hoping they find something....