NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBE971 reboots
RBE971 randomly rebooting daily. Sometimes it will reboot and come back on line after 2-3 minutes of disruption - other times the wireless for router & 2 satellites completely shuts off and must be...
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
I have moderate confidence I figured out the cause of my random reboots.
There was a failing dehumidifier on the same AC circuit. That was likely causing an excessive amp draw and corresponding voltage drop that the router power supply could not deal with. Since taking the dehumidifier offline on Monday I’ve had no uninitiated reboots.
To the rest of you, consider monitoring your available AC voltage. I was trying to figure out how to best do this. Search Amazon for "AC WiFi Watt Meter, Plug-in US Socket Power Meter, Backlit Large Color Display, Overload Protection, Kilowatt Wattage Voltage AMP Tester, Electrical Energy Monitor,Delay to restore power supply, Timer". A device like this should allow for low voltage to be confirmed or ruled out.
Good find. Glad you figured it out.
Something you might consider installing a UPS or some form of power cleaner unit to help keep the power at the power brick to the RBR in good working order.
Thanks for letting us know.
CharCast wrote:
I have moderate confidence I figured out the cause of my random reboots.
There was a failing dehumidifier on the same AC circuit. That was likely causing an excessive amp draw and corresponding voltage drop that the router power supply could not deal with. Since taking the dehumidifier offline on Monday I’ve had no uninitiated reboots.To the rest of you, consider monitoring your available AC voltage. I was trying to figure out how to best do this. Search Amazon for "AC WiFi Watt Meter, Plug-in US Socket Power Meter, Backlit Large Color Display, Overload Protection, Kilowatt Wattage Voltage AMP Tester, Electrical Energy Monitor,Delay to restore power supply, Timer". A device like this should allow for low voltage to be confirmed or ruled out.
You are spot on. It was the actually the logs from my UPS that help me pinpoint what was happening.