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Forum Discussion
jdharrisonsouth
Jan 02, 2025Guide
RBE971 reboots
RBE971 randomly rebooting daily. Sometimes it will reboot and come back on line after 2-3 minutes of disruption - other times the wireless for router & 2 satellites completely shuts off and must be...
- May 01, 2025
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
jdharrisonsouth
Mar 18, 2025Guide
Update - as it were:
My reboots still happening somewhat randomly. Still updating Netgear support every time. Logs uploaded after each reboot.
I have periodically gotten a response from support that always reads the same:
Thank you for the logs and update. We just forwarded it to our Eng Team, once we got an update coming from them, we will inform you as soon as possible."
Case was opened 24 January 2025. We're coming up on 2 months. Not sure if they have any timeline when there will be any progress.
The only thing I can do is keep collecting logs after each reboot & sending them to support.... Frustrating response for such an EXPENSIVE product.